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CONTACTER LANNER
Complete the form below for a quick response from a Lanner representative or call us on +44 (0)121 709 6520 or +1 713 532 8008. If you require support, please visit my.lanner.com
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With BAA expecting passenger volumes to increase by 800,000 year-on-year, they were faced with a challenge; the challenge of meeting increased demands on the Airport and ensuring the continued high level of customer service.
One crucial area was in Stand Planning. The complexity of plane movements, passengers and resources meant the current Microsoft Excel systems only gave daily ‘forecasts’ and tracked changes to stand allocations after the event. With no accurate tool with which to plan ahead, staff juggled stand allocations based largely on skill, experience and ‘gut feel’.
To know it could handle the expected 800,000 more people, Airfield Operations needed to be able to accurately predict stand allocation requirements; to routinely plan for busy periods and proposed timetable or stand capacity changes.
Lanner developed the BAA Airside Capacity Planning Tool, which could, in seconds, simulate stand allocation requirements for any combination of demand conditions and circumstances.
Results
This user friendly, highly adaptable business tool, has given BAA the confidence to adopt tighter scheduling and the capacity to handle even more plane movements. Not surprisingly there is a great deal of interest from other airports.
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