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Public Sector
Lanner provides managers with a better and quicker way of improving service delivery and process performance. In fact we have developed a range of ways in which we assist customers, depending on the nature of the problem and the resources available to them. Below is a selection of the situations in which we have been involved and stories about our customers' achievements.
Simulation technology and services delivering predictability in:
- Income support process planning
- Process Improvement
- Document Management
- Contact center planning
- Emergency Services planning
- Resource planning
"Lanner offered a professional approach in assisting Northamptonshire Police to ascertain required staffing levels within our new Customer Contact Center"
Tina Favell Systems Manger - Communications Northamptonshire Police
| Customer | Case Study |
|---|---|
| Derbyshire Police | Realising Real Benefits from Best Value Reviews |
| U.S. Army Redstone Arsenal | WITNESS Military Solutions |
| CSC | CSC deploy WITNESS simulation to ensure best practice in new NHS IT initiative |