Aviation & Transportation
Lanner provides operations managers in aviation and transportation with a better and quicker way of improving service delivery and process performance. In fact we have developed a range of ways in which we assist customers, depending on the nature of the problem and the resources available to them. Below is a selection of the situations in which we have been involved and stories about our customers' achievements.
"Lanner's business process simulation technology and services enabled BAA management to understand and optimise the end-to-end 'plane to reclaim' passenger experience "
BAA Glasgow
| Customer | Case Study |
|---|---|
| AENA | WITNESS® - The New Mentor for Spanish Airspace |
| Air France | WITNESS® saves Air France several million Euros per year on its baggage handling costs |
| BAA | BAA invests to slash peak baggage reclaim waiting times |
| BAA | Right First Time Airfield Operations shows an 80% increase in Capacity |
| Virgin Atlantic | Simulating New Customer Services |
| South Yorkshire Passenger Transport Exec |
A Model Bus Station for Doncaster |
| SATE | Barajas Airport speeds up baggage handling for 70 million passengers with Lanner |