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Case Studies
Agent Seating Optimisation within a Lloyds TSB Contact Centre
Lloyds TSB and Lanner Group develop a software-based tool to optimise the agent seating requirements in UK Contact Centres.
WITNESS Saves £5 Million for Lucent
WITNESS simulation software from the Lanner Group saves Lucent £5 million by helping engineers develop a more efficient printed circuit board manufacturing process that eliminated the need for a third shift.
The latest release of WITNESS Power with Ease 2.01 includes a number of enhancements to the award-winning WITNESS system, and in partnership with Repr...
New service will help health sector meet agenda for improved quality at lower cost
Today we announced a formal partnership with Frontline to provi...
More than $300,000 of award-winning WITNESS simulation software gifted to Texas State engineering school. ...
Lanner is a Business Process Improvement (BPI) company. It provides businesses with superior technologies that improve process understanding, support process change and result in superior decisions.
