LANNER
Spring 09
Welcome to the Spring Issue of Lannerwire

I welcome you to the Spring Issue of Lannerwire. Consistent with a Spring issue, there is a lot that is new! We are pleased to announce the availability of the first in a series of WITNESS releases planned for this year, together with a new compelling set of learning materials. We continue to work on delivering further value to users through our Support Services and are pleased to announce a new Customer Support Specialist, Ashley Hanson, is joining us. To find out what we have done and are planning, please follow the links in the sections below.

Best wishes
David Jones
CEO Lanner Group
WITNESS 'Power with Ease' 1.00

Through 2009 and 2010 we will be delivering a range of enhancements to users - themed 'Power with Ease', you will see the most visually striking changes in the products history. Along with product enhancements and new developments, we aim to delight you with a comprehensive set of new help and learning tools. Hence the theme 'Power with Ease'. Find out what’s available in the first in a series of WITNESS 'Power with Ease' releases.

Click Here >>

**For Maintained Customers you have been sent a link to download your copy via email; or go to the MyLanner portal to download.
WITNESS 'Power with Ease' Upgrade Training

Join us via WEBEX to gain free update training on the capabilities within new WITNESS release. To receive an invite, just send an email to support@lanner.com
Leading Nuclear Services Company Energises Planning Processes

Read about how WITNESS helps EnergySolutions demonstrate best practice and achieve differentiation, authored by Joanne Berry.

Click here to view EnergySolutions pdf >>
Top Solutions links

Use the Top Solutions links on the MyLanner portal to get 24/7 access to these great resources:

1. New WITNESS release Power with Ease (PwE) 1.00 download
2. Hints and tips to help you make effective use of the new Quick 3D
3. Advanced WITNESS training materials download
4. WITNESS PwE Upgrade training material download
5. Generating published HTML web pages of your WITNESS reports

If you haven't signed up for the MyLanner Portal, please send an email to support@lanner.com and we will get you signed up.
New WITNESS Certified Practitioner Training class

Join us on the new WITNESS Certified Practitioner Training class, to be held in Redditch, UK on the 8th – 11th June. We have recently updated the learning materials and included further compelling content. To attend, book online at www.lanner.com/en/courses.cfm or call +44 1527 551 320
Call Now
Enquire Online
Lanner

Maintained Customers can access the Integrated Customer Support (ICS) desk by emailing support@lanner.com or calling +44 1527 551 320 or US +1 713 532 8008. There is also a 24/7 portal which offers the answers to many questions. If you haven’t signed up for the MyLanner Portal, please send an email to support@lanner.com and we will get you signed up.

For more background on Lanner support services please go to www.lanner.com/en/support.cfm

To keep receiving Lannerwire, please ensure @lanner.com is on your or your organisations email white list and is not blocked by junk mail filters.